Our Money‑Back Guarantee

At AELVARIX, your confidence matters. If our services do not meet the standards we promise, we provide a structured, transparent refund policy designed to protect your investment.

30‑Day Satisfaction Window

Eligible purchases may request a refund within thirty (30) calendar days from the original transaction date, subject to the conditions below.

01

Qualifying purchases

The guarantee applies to direct purchases made through aelvarix.pro for AELVARIX service packages, subscriptions, and digital deliverables explicitly labeled as refundable at checkout.

02

Refund period

Refund requests must be submitted within 30 days of the purchase date. After this period, payments are considered final and non‑refundable.

03

Claim process

Submit a written request via email with your order number, purchase date, and a clear explanation of the concern. Our team reviews all claims within five (5) business days.

04

Requirements

You must demonstrate reasonable participation in onboarding steps or usage guidelines. Partial refunds may apply if substantial service delivery has already occurred.

Exceptions & limitations

The Money‑Back Guarantee does not apply to custom enterprise agreements, completed consulting sessions, third‑party service fees, or charges incurred due to policy violations.

Refunds are processed to the original payment method only. Processing times may vary depending on your financial institution, typically between 5–10 business days.

Need assistance with a refund?

Contact the AELVARIX Support Team directly and we will guide you through the process with clarity and professionalism.

[email protected]

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (UTC)